Rizk Reviews & Ratings Canada
Is Rizk Reliable & Secure?
Rizk Casino is a relatively new online gaming site that was founded in 2016, and is owned and operated by GiG (Gaming Innovation Group), a publicly traded company probably best known for controlling Guts Sports. GiG’s business to consumer operations were recently purchased by the Betsson Group.
As with many online casinos, Rizk also has a long list of restricted countries, spanning much of Asia and Africa, as well as individual European countries such as France and Portugal; plus all players from the US have been removed from the Rizk database.
It is also worth noting that certain countries may have limited access to the games. For example, whereas Rizk AU has every possible game available for Australian customers to enjoy, Canadian customers will find themselves unable to play the NetEnt games at Rizk CA.
In this Rizk review, we’ll discuss our Rizk ratings by exploring the ins and outs of Rizk Casino in detail, particularly for Rizk CA, but also using Rizk AU as a comparison.
Rizk: Pros & Cons
- 100% match deposit welcome bonus
- Excellent loyalty program
- Over 400 games available
- Live dealer casino with wide range of options
- No horse racing betting available
- Limited table game options
First in our Rizk reviews, we’ll briefly mention any current bonus offers or free bets. On average, online casinos and sportsbooks such as Rizk offer many promotions, from welcome bonuses and free bets to incentives on certain bets and offers that give customers opportunities to win big on their favourite games. Check out the Pinnacle bonus code offers to see how they compare to this operator.
Rizk Casino is no different in this regard. The current main offer (for Rizk CA and Rizk AU customers alike) is a 100% match deposit welcome bonus – meaning they’ll double your first deposit up to $100 – with an additional 50 free spins on Book of the Dead and a spin of the Wheel of Rizk.
The Wheel of Rizk is one of the promotions that makes Rizk Casino special. Not only do spins of this Wheel give you free chances to win prizes – from a guaranteed 10 free spins with no deposit to $25 in free cash – anything you do win is not subject to any wagering requirements.
Although primarily a casino, Rizk also recently added a sportsbook, which is mainly focused on European football (though it covers an interesting range of events, including Call of Duty tournaments). Rizk Sports regularly offers $10 free bets on certain high-profile events.
Our Rizk ratings for its offers is very high, mainly due to the Wheel of Rizk, which gives you undeniably great bonuses without making you jump through hoops like other sites. For more details on Rizk Casino’s offers, read our dedicated Rizk bonus review.
Rizk Casino’s desktop website is simplistic, making it extremely easy to find exactly what you’re looking for. What stands out most is the superhero theme, which makes consistent references throughout the site to the Rizk Casino mascot Captain Rizk, as well as his sidekick Lucky the Superdog.
The mobile app is as practical and stylish as its desktop counterpart, and the developers clearly kept the strengths and limitations of mobile devices in mind when designing it. It loads quickly, and the interface is easy to navigate.
Downloading the mobile app is obviously beneficial for anyone who appreciates being able to easily access the sportsbook and casino games from anywhere. Keep in mind that the mobile app supports less games and payment options, although it does offer the same bonuses.
Our Rizk ratings for the design of the desktop and mobile sites are top marks, particularly with the clever theme and marketing strategy that tie in nicely together.
The payment options are rather straightforward. Instead of dealing with a large number of smaller third party processors and non-standard methods like bitcoin, Rizk Casino keeps to the most common payment methods – Visa/MasterCard, and e-wallets like Skrill and Neteller. The only problem is that Paypal isn’t accepted.
The minimum deposit for each payment method is $10, with the maximum being $5,000. There is no fee involved, and approved deposits will be processed instantly. As for withdrawals, the minimum is $20, and the maximum is again $5,000 (except for PaySafeCard). There are no withdrawal fees, and withdrawals to e-wallets are instant; bank wires, Visa and MasterCard withdrawals can take 1-3 business days.
First of all, it’s always worth checking out the FAQ page. It is extensive enough that you may find the answers you’re looking for without having to contact customer service.
If you can’t solve your problem using the FAQ section, the main resource available to you is Rizk’s live chat function, which you can find on the site’s home page. This is available 24 hours a day. There is also an email address you can contact for less urgent issues; you can usually expect a reply via email within 24 hours. Support is available in a number of languages, including English and Norwegian.
Unfortunately there is no phone support, which can be a drawback to some people; therefore our Rizk ratings of their customer service is average.
Rizk Casino has licenses from the UK Gambling Commission, the Malta Gaming Authority, and Curaçao eGaming – licenses only acquired by gaming sites that maintain the standard rules and regulations of the gaming industry.
Rizk’s parent company, Gaming Innovation Group, is a publicly traded company. This is a good sign for players asking themselves ‘is Rizk reliable?’ or ‘is Rizk secure?’, as a publicly traded company does not want negative publicity that will adversely affect stock prices; so you can expect your experience to be completely safe and secure – a point proven by Rizk’s partnerships with GamCare and BeGambleAware.
Next in our Rizk reviews, we’ll discuss the Wheel of Rizk in detail, which is the main element of Rizk Casino’s loyalty program. Basically, the more you play the various games on the site, the quicker your Rizk Power Bar fills up; once it is full, the Wheel of Rizk is activated. Then you simply spin the wheel and receive a reward. You can either win free spins, super spins, race points, real cash, and at higher levels there is also a jackpot available. The more you play, the bigger the possible prizes become.
This is a very fresh and fun loyalty program that is the same whether you’re using Rizk CA, Rizk AU, or playing in another country. And best of all, unlike too many of the other loyalty programs currently on the market, you will not get bogged down in too much fine print. All of this adds up to a very high Rizk rating from us.
One of the advantages of using Rizk Casino is the variety of slots games that you can find – as we mentioned earlier in our Rizk reviews, there are over 400 to choose from! There is a good mix of new releases and old classics to play; and whether you’re on your desktop or using the mobile app, you will enjoy a seamless experience. There’s also some great bonus offers and promotions to take advantage of, and the loyalty program is better than most. Not to mention the competitive odds you’ll find at Rizk Sports. The biggest highlights are the Wheel of Rizk and Captain Rizk himself.
The only disadvantages that lower our Rizk ratings slightly are the comparative lack of table games like poker, the limited sportsbook, Paypal not being accepted, and the fact that there is no phone support. But all of these are more than outweighed by the advantages.