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Our Top alternatives: Reviews & Ratings Australia 2024

Is Reliable & Secure? AU has been operating as an online bookmaker since 1998, making it one of Australia’s oldest online bookies. It’s a Northern Territory licenced bookmaker, proudly Australian owned and operated and has a great reputation for sports betting. We’ll be testing that reputation with our reviews, where we’ll be making sure we answer all of your potential questions, including is reliable and secure?

Their motto is “No Gimmicks. Just great fixed odds betting.” And we think they deliver on that, giving you a solid sports experience with competitive odds, especially on racing. Now, read on for more details, as we use our ratings to show you just what we think of AU! Pros & Cons
  • Great odds pricing throughout, regularly better than most bookmakers
  • Excellent bookmaker for horse racing, local and international races all covered
  • Good range of other sports covered
  • Excellent range of available horse racing betting markets available
  • Deliberately old-school design, refreshingly simple!
  • As part of the no gimmicks rule, offers no sign up or deposit bonuses

Welcome Bonus

Putting it simply, if you’re looking for deposit bonuses and sign up bonuses then we’re sorry but AU really isn’t going to be for you! However, this is a deliberate thing, an extension of their “No Gimmicks” policy. In fact, as they say on their promotions page, “ primarily focuses on giving you great fixed odds and premium customer service.”

So, we’re going to have to mark them down somewhat on their ratings for their bonus offers just because they fail to offer any sign up bonuses. But all is not lost for this reviews section because they do offer promotions for punters once they have joined. We particularly like the AU Surge that gives you better odds when you surge your bet on the bet slip. But there’s also the Bonus Back for Second or Third promotion on horses and Runner Up Refund for the dogs, where a non-winner still gets you your stake back. They offer a Protest Payout promotion that still pays your winner if there’s a protest on the race that demotes your horse.

For a more in-depth look at bonuses and promotions, take a look at our bookmakers offers article.

Usability, Look & Feel

The look of AU is distinctly old-school, tying into the vibe of being gimmick free, simple to use, and good old fashioned value for your betting. And even though we didn’t much care for the mix of bright orange, red, and black at the site, when it comes to your ratings, the look is second to the overall usability of the site; because that’s the really important thing we look for in our reviews.

What it lacks in looks, it more than makes up for in delivering a perfect, intuitive website where everything is laid out just right, where putting a bet on is easily done in a handful of clicks, where the gimmick free idea totally improves the whole betting experience.

Clear and concise, banking, account details, and (nearly) everything else you could need is right there on the top menu line (we’ll tell you about the lack of help in the reviews customer services section). Orange it might be, but we’ll give that a pass and just say it’s a fabulously intuitive and clear betting site.

Head to our in-depth Sportchamps Review to check their usability rating.

Payment Methods

When we look at payments for our reviews, we always want to see plenty of options, free deposits and withdrawals, and all done nice and fast. The great news here with AU is that things are nice and fast and fee free. The bad news is that there are limited deposit options and even fewer withdrawal options.


You have four deposit choices; Visa or MasterCard, POLi, BPAY, and EFT (electronic fund transfer or bank transfer). Unfortunately, when it comes to withdrawals, the only choice is withdrawal to your card or a bank transfer.

On the plus side, card and POLi deposits are instant; BPAY and EFT take 1-2 business days, whilst withdrawals are the standard 1-2 business days, with no minimum withdrawal amount. And it’s pleasing to see that, when we’re asking is secure? we’re happy to tell you that the site requires credit card verification before you’ll be able to withdraw, always reassuring.

Customer Service AU tells us that they’re a bookie that ‘primarily focuses on giving you great fixed odds and premium customer service,’ but we found that, in our reviews, although customer service is good, it’s not excellent.

Because when we award our customer service ratings, we want to see multiple ways to get in touch, as fast as possible, and free! Yes, AU offers plenty of ways to get in touch, including email, Live Chat, telephone, Facebook Messenger, Twitter, and even good old fashioned mail. But unfortunately the support team isn’t available 24/7, only being available between 8:00am – 10:30pm every day, and the phone calls are charged at local rates. However, when they are available, they are super-fast at getting back to you over Live Chat or email.

Another strange thing is a lack of help or FAQ pages, something we think would only add to the AU customer service and that’s a real minus for our ratings.

Try our Palmerbet Review for another great customer service platform.

License & Security

Any bookie that we like and recommend has to give the answer of a resounding yes when we ask is reliable and is secure? And the answer is yes, as pty ltd is licensed and regulated by NT Government of Australia, in the Northern Territory and, for South Australian residents, their gambling operations are governed by the South Australian Gambling Codes of Practice.

We’re also pleased to see that is very good with their verification process when it comes to looking after your money, requiring a full verification through GreenID by VixVerify. However, we always look for more than that. And although their webpages are https secure pages, we’d have liked to have seen more information in their about pages to tell us about the encryption used.

Rewards & Loyalty Program

Rewards and loyalty programs can be great, but all too often they make it difficult and expensive to get hold of the rewards. AU does things differently, with an automatic daily bonus rewards scheme. After just a few bets, you’re enrolled in the scheme and from then onwards any bets placed on racing markets qualify for the automatic bonus bet.

As far as how much you earn, you’ll get bonus bet credits at 2% of your bets. So $100 of betting gets you $2 of bonus credit. And the only restrictions to using those bonus bets are that they have to be racing bets with odds greater than 1.50.

We think this is a great way of doing things – automatically crediting your account with bonuses for every bet you make. Now that’s a way to score big on ratings here!

More great rewards can be found at our Neds Review. Sports Betting

Betting Markets AU may have been around long enough to be a granddaddy of online sites, but don’t think it’s not got things to show these newbies about providing excellent sports betting.

This is a site that offers everything any racing betting fan could want, covering horse racing, harness racing, and greyhound racing, locally and internationally, in really impressive depth. So whether it’s the huge event races like the Melbourne Cup, Victoria Derby, or Queen Elizabeth Stakes here in Australia, or major races in the UK or America, covers them all!

And as you’d expect, has you covered with plenty of racing betting markets, from simple fixed odds, best Tote, best Tote and SP, Best of Two Totes, Middle Tote, Fixed Win and Fixed Place, Fixed Each Way, Top Fluc, and Best of the Best. So there’s a lot of choice available in all this racing betting going on at However, with’s “no gimmicks, just great fixed odds betting”, you won’t get a big push on multi-bets or exotics. If you’re after that sort of thing, check out our bookmakers bbet and bookmakers bluebet reviews for two bookies who do those particularly well.

And of course, it’s not just racing at, as the site offers 20+ other sports, big and small. You can find plenty of Aussie Rules to bet on, along with other popular sports including cricket, golf, tennis, rugby, and more. There’s also plenty of smaller sports, so whether you’re a fan of netball or handball, snooker or table tennis, you’ll find something on offer here. They even offer a growing number of ESports bets on DOTA2, LoL, and Counter Strike, although if you’re looking for the best ESports betting you’d be best looking at our bookmakers skrilla review.

One extra thing that we’re looking for is bookies offering fantasy sports alongside their traditional sports betting, something that’s really taken off. Now unfortunately, doesn’t offer this, so we’d point you to our bookmakers draftstars review for great fantasy sports betting.

As with all Aussie bookmakers, the one real gap in the offering is a lack of live in-play sports betting. It’s not something we penalise them for in our reviews as it’s an Australian betting problem, down to the Interactive Gambling Act that prevents any Aussie bookie offering the great excitement of in-play or in-race betting.


When it comes to odds, our reviews finding is that they’re definitely keeping to their pledge of offering great fixed odds, particularly through all of their racing betting. They definitely don’t just do the thing of following the big boys’ odds and instead actively work to provide us punters with some really strong odds. When it comes to horse racing, you’ll invariably find that will have a couple of horses per race with leading odds for you. And if you’re a fan of the dogs, it gets even better; as there have been times we’ve seen races where might have half the field at the best prices available. Now that’s the sort of thing that really makes those ratings soar!

However, even though this reviews findings show us that they generally score really well on odds, it’s always a good idea to do your odds comparisons. Use our sites to compare odds, head for our main bookmaker comparison page and use the excellent stats we offer to choose well!

Sportsbook Conclusion

We definitely think delivers a great sports betting offering. Their horse racing, harness racing, and greyhound racing sections are huge, featuring everything you could want from both domestic and international racing. Add in the consistently great work they do at delivering some highly competitive odds and we definitely feel they’re a great Aussie bookie. The rest of their sports offering is pretty good as well, although in truth, if you’re looking for truly obscure leagues, tournaments or events in some sports, you’re not going to find it here. But that’s not the worst failing at all and we can fully recommend their sports betting offering, particularly if you’re a racing fan.

In the final analysis for this section of our reviews, we can do no better than simply echoing what say themselves; “No Gimmicks, just great fixed odds betting.” It’s a motto they really do deliver on!

Overall Conclusion

As you’ve seen with our reviews breakdown that it’s a very good bookmaker. It’s got a lot of things going for it, with an excellent selection of racing betting and a good selection of other sports betting. And, just like they promise, really does regularly offer you some of the best odds around with horse racing, greyhounds, and harness racing. IN fact, they’ll regularly have a couple of best-priced horses and dogs in most races. So when it comes to looking for the best ways to max your winnings, it’s always worth taking a look at!

It also offers great customer service and, although we still aren’t keen on the orange, a wonderfully intuitive and easy to use site.

So, when you’re looking for a new bookie for your horse racing bets, our ratings should tell you that they’re well worth taking a punt on!

Head over to our Moneyball Review for another in-depth look at an alternative operator.

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