TwinSpires Reviews & Ratings US 2021
Is TwinSpires Reliable & Secure?
TwinSpires US is headquartered in Louisville, Kentucky, and is the official betting service for Churchill Downs Incorporated and its assortment of prestigious racetracks.
TwinSpires is making a name for itself by providing wagering that involves top-notch racing information, together with cutting-edge wagering technology.
We’re also impressed that it’s overseen by the reputable Churchill Downs, home to the renowned Kentucky Derby as well as 150 years of horse racing betting history.
In short, TwinSpires US has an impressive pedigree right out of the gate. For those wondering what TwinSpires ratings must be like, let’s have a look at what they offer, and answer the questions, “is TwinSpires secure?” and “is TwinSpires reliable?”
TwinSpires: Pros & Cons
- Affiliated with Churchill Downs, and their associated history
- Based in the heart of America’s horse racing culture
- Plenty of bonuses and promotions
- Also affiliated with Bloodstock Research Information Services (BRIS), which provides data on bloodstock and handicapping information for horse races
- Players must live in a state that allows online gambling
Many horse racing sites offer welcome and bonus bets in order to entice and keep customers. Although TwinSpires US is no different, we found the choice of offers by TwinSpires very impressive.
What makes TwinSpires US offers stand out from the crowd is the affiliation. There are several Kentucky Derby related bonuses, including a 20% Derby Prep Double Bonus and a Future Wager (every time your future wager horse wins a race, get a $5 bonus).
TwinSpires not only holds its own when compared to the bonuses of competitors like Watch and Wager, but it has the tenacity to be original.
There’s a Sam Houston Race Park $10,000 Payout every Wednesday, a chance to claim a share of $1,000 every Thursday in the Dubai World Cup, get a payout if your horse is 4th on Sundays at Fair Grounds.
They offer bet refunds at Turfway Park if you play the right horse in the wrong race, a $100 sign-up offer and a free Handicapper Helper courtesy of Brisnet to help you decide on which bets to place.
Check out our Watch and Wager Review for another reputable bookmaker in the industry.
As soon as we loaded the TwinSpires US site, the first thing that greeted us was the wide choice of offers and promotions. These are displayed as large images laid out in a banner across the main page.
It is our personal theory that TwinSpires may have inspired the classically elegant design style that has been adopted by competitors like Keeneland Select and DRF Bets. After all, who wouldn’t want to follow in the virtual footsteps of so much history?
They can be moved between via arrows on the left and right, as well as buttons below the images.
The header of the site lays out Bet Now, Offers, News, Handicapping, and Support options, with the Join/Sign In buttons in the top right corner. Joining TwinSpires US is free, although we found the site rejects people from states that don’t allow online gambling (for example, Texas).
The footer of the site contains links to sections About Us, Churchill Downs Integrity, Privacy and Security, Terms and Conditions, Wager Responsibility and Contact. All in all, TwinSpires US puts the focus on accessibility; the site also loads very quickly on browser and mobile.
Accessibility extends to depositing/withdrawing money, as TwinSpires US offer ten different ways to do so:
- EZMoney and EZBank: no fee.
- Credit Card (Visa/Mastercard): all deposits have a $5 fee.
- GreenDot @ the Register: Minimum fee of $4.95, although different merchants may charge more.
- Moneygram: Minimum fee of $3.95, although different merchants may charge more.
- PayNearMe: Minimum fee of $3.99, although different merchants may charge more.
- Bank Wire Transfer: free if depositing more than $1000, otherwise a $10 fee.
- On-Site Deposits: visit a TwinSpires US retail outlet to deposit in person, free of charge.
- Check or Money Orders: mail to Player Services. No fee for depositing. Including personal, certified, cashiers, and traveler’s checks. Personal checks take five days to process before funds appear in your wagering account.
- PayPal: a preferred method. Bear in mind, only one PayPal account can be linked to a TwinSpires US account.
Minimum deposit amounts range from $1 through to a maximum of $1000 across these options. Withdrawals can be made using these same services, in person at a branch, or by calling the TwinSpires Player Services.
If you’re like us and wondering if TwinSpires reviews rate their customer service highly, then wonder no more. Support is easy to find and access from the main page, with multiple options available. These include email, phone, and live chat services, which operate between 9 am – midnight every day for free.
There is also a convenient FAQ, complete with a reliable search function, should you have any extra queries.
The Player Service department handles any requests and payouts, and times vary, depending on the request/payout. For example, withdrawal requests take up to five business days to process.
Is TwinSpires reliable for VIP customers? Yes! TwinSpires US also offers a VIP program called TSC Elite, which has its own customer service section for expedient support.
Is TwinSpires secure? TwinSpires US has an Interactive Wagering Totalizator Hub and Multi-Jurisdictional Simulcasting License from the Oregon Racing Commission. As with Churchill Downs, TwinSpires is publicly traded on the NASDAQ stock exchange.
Is TwinSpires reliable when it comes to security?
In terms of TwinSpires ratings for security, we were pleased to find the site features 128-bit encryption on all pages that contain account information. TwinSpires US online security is provided by Symantec and secured by SSL Version 3.
TwinSpires does not store any credit card information on its servers and is powered by VeriSign. In other words, they take our account security very seriously indeed.
A common issue with gambling, whether online or off, is age verification. TwinSpires reviews player age by asking players to input social security numbers (along with other personal information). Provided a player is old enough and doesn’t live in a state where online gambling is illegal, an account is created immediately.
TwinSpires US may request additional documentation, which is the only thing that would delay opening your account.
Anyone with an account on TwinSpires’ website automatically receives TSC Elite points when placing wagers, whether online or via phone. If TSC rings a bell but you’re not sure why, let us remind you that this is the same TSC Elite program that has been rewarding players at Churchill Downs Incorporated horse race tracks since 1995.
Players earn one point per dollar, with four points per dollar earned when wagered at Churchill Downs, Fairgrounds, Arlington and Miami Valley Raceway. TSC Elite members also receive a generous 20% discount on any purchases made on Brisnet.com. This, again, is on par with loyalty programs offered by similar companies, such as Interbets.
TwinSpires VIP program features four levels of Elite membership: Bronze, Silver, Gold and Platinum.
Simply put, the more you wager, the more points you earn and the higher your level. Points can then be redeemed for wagering credits, with special bonus multipliers according to the Elite level. Points, level and bonuses can be checked at any time via logging in to the TSC Elite section of the site.
As well as this VIP program, TwinSpires US also offers a special $100 sign up bonus to new players: deposit at least $500 within the first 30 days of joining, and TwinSpires US gives you $100.
There’s also a referral service, wherein every friend you refer who joins gets you $10 and $10 for them, too! We can’t remember seeing an offer like this on similar sites, so it gets a big thumbs up from us.
Finally, any additional or day-specific offers (as noted above) can be easily found via the handy Offers tab along the top of the page.
At first glance, the TwinSpires US website appears lacking in content. However, what seems bare bones at first, soon reveals itself to be a design choice. TwinSpires prides itself on easy access to a wealth of information over unnecessary bells and whistles. Race details are clearly presented.
Our TwinSpires reviews found the terms, conditions, and support are easy to access and read. Extra information (such as Responsible Gambling) is visibly listed as well.
One thing we really appreciate about TwinSpires is the Betting Terms page. This is a glossary of horse racing terms. So, if you’re new to the world of racing, TwinSpires makes it all simple to understand. And as we all know, knowledge is power! Informed bets are much likelier to take you where you want to go.
If you’re looking for another option, check out our TLCBet Review.