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Matchbook Reviews & Ratings US 2021

Is Matchbook Reliable & Secure?

matchbook reviewsMatchbook US has been around for several years and is one of the first-ever online betting sites. As such, it provides the best commission on online gambling. Matchbook US was previously owned in part by WSEX, but Matchbook US is now out on its own and is known as one of the most trusted betting sites in the world.

There’s a lot of Matchbook reviews out there, but we wanted to dig a little deeper. The main promotion of its site is sports and horse race betting, but it also offers other products such as live casino, casino, and table games such as poker.

There is a whole range of wagering options when you bet on Matchbook US. The vast amount of betting choices available throughout the site puts them up there as one of the top exchanges out there.

There are a whopping 30 sports for you to choose from on Matchbook. So, if you ever get tired of betting on the ponies, you can try your luck at anything from boxing, American football and darts, to soccer and ice hockey. Their variety definitely gives them the advantage over competitors like McBookie.

There’s a huge diversity of markets to bet on the horse racing section of their site. This positively impacted our Matchbook ratings. This is ideal for more experienced bettors, given that there are more unique markets, offering great odds and more chances to win big.

The site also links to GamCare, which promotes responsible betting. So, is Matchbook US secure? Is Matchbook US reliable? That’s what our Matchbook reviews set out to determine!

Matchbook: Pros & Cons
  • Odds – When it comes to commission, Matchbook US excels compared to other companies such as Betfair. Matchbook commission is just 1.5%, whereas it’s 5% at Betfair.
  • Low commission rate – Matchbook US offers elite prices on it’s betting exchange and beats almost all other bookmakers. It offers fantastically low commission rates.
  • Betting Markets – One of the great benefits of Matchbook is that it has some of the most competitive odds for horse racing in the US.
  • Usability – Matchbook US has a very striking style, utilizing a red, black and white colour scheme. This sharp design makes it simple to navigate online, on your tablet and your phone via the Matchbook US app.
  • No betting limits – Matchbook US doesn’t have a betting limit. This is because you aren’t betting against the house, and for the high-rollers out there, those are fantastic news.
  • Welcome Bonuses – Sign up to Matchbook US and they’ll match 100% of any first bet up to $20.
  • Live Streaming – There is no live-streaming at Matchbook, which does take away some of the fun that online in-play gambling creates. If you don’t have any other ways of watching the event, then it can become much tougher to pick which wagers to choose.

Bonus Offers and Free Bets

users to pick them as their primary betting site and can be extremely lucrative for new users.

A welcome bet is essentially a free bet and is a sum of money that a bookmaker will credit to your account, allowing you to gamble on specific markets.

In our Matchbook reviews, we discovered many Matchbook promotions and bonuses available.

Matchbook US welcome bonus is still solid, despite not being the most lucrative out there. As in other Matchbook sport and casino reviews and Matchbook ratings, we found that you can sign up to Matchbook US and they’ll match 100% of any first bet up to $20.

Usability, Look & Feel

As mentioned previously in our Matchbook reviews and other Matchbook ratings, the site has a very striking style, utilizing a red, black and white scheme. This sharp design makes it simple to navigate online, on your tablet, and your phone via the Matchbook US app.

Unfortunately, despite being striking, the Matchbook site can’t be accused of being original. The general layout seems to be nearly identical to that of MobileBet and many others. That being said, this commonality makes the website easy to navigate, and doesn’t negatively affect our Matchbook reviews.

Head to our in-depth Sporting Index Review to check their usability rating.

It highlights popular current markets as well as what games are currently live. This allows you to dive straight into the action, should you want to. It also highlights some of the most popular games on the site’s main pages, such as Starburst slots, Horse Racing, and e-gaming.

There is a breakdown of each sport of the left-hand side to choose from, so if you’ve a specific sport in mind when you head to the site, you can get to that as quickly as possible.
At the footer of the site, there is a range of links that can take you to any part of the site, which also includes contact details, FAQs, and help pages, building the feeling that Matchbook is both reliable and secure.

These also run down the right-hand side of the site as you scroll down as easy-to-access links, making it quick and easy to find all of the information that you need, such as Live chats and FAQs.

There is also a clear set of different tabs across the top of the site for navigation, which allow you to access the different features of the site, such as sports betting, casino, and live betting. It is easy to find the games that you are looking for quickly, which is widely noted in other Matchbook reviews.

If you are fond of a dark theme that retains all the typical casino colors, then Matchbook is definitely for you. In fact, many competitors like Smarkets and NetBet seem to be following similar color trend.

Customer Service

In our Matchbook reviews we discovered that the customer service team is excellent. There are a variety of ways to get in touch with the right people that can help you, and you can pretty much get support 24/7. Current players report that the level of service provided by Matchbook is seriously hard to beat, and we were pleasantly surprised when undertaking this review that the rumors were accurate.

You can contact them via email, live chat, telephone, or good old-fashioned mail depending on the urgency and what method you prefer. Whichever route you choose, you can be sure that the guidance you’ll receive will solve your issue, and if it’s something more complex the service crew will go over and above to satisfy you. Try our Spreadex Review for another great customer service platform.

License & Security

Licenses ensure that a gambling site displays trustworthy behavior and commitment to gaming fairly. A license is also an indicator of transparency in business operations and the security of the gaming software offered to customers.

These licenses are only attainable if the site has proven that it is a reasonable and fair operator, that it has the funds to pay out all winning bets, protects user data, isn’t connected to anything criminal, and promotes gambling responsibly. This is yet another example of Matchbook being reliable and secure, and one championed in other Matchbook reviews and Matchbook ratings as well. Check out our answer to the question “is reliable?” to compare the overall security of the two bookmakers.

Rewards and Loyalty Program

Something that also seriously influenced our Matchbook ratings and many Matchbook reviews is the loyalty program, or lack thereof. Matchbook US does not prioritize its existing customers quite as much as new customers.

While new customers can sign up to Matchbook US, with 100% match of any first bet up to $20, there isn’t anything as lucrative in place for existing customers.

This is likely due to Matchbook’s already very generous offering on all betting odds. It is hard to then ask for further discounts and bonuses, given that they are providing such good odds. However, one thing that Matchbook does have is a 2% commission bonus on all sports.

Loyalty bonuses and rewards are given out on a range of actions. These include depositing a bet on the casino and sports games. These differ from site to site, however, the most common action is that the points gathered are given back as real money. More great rewards can be found at our Toals Review.

Matchbook Sports Betting

Betting Markets

One of the great benefits of Matchbook is that it has a very broad range of horse race betting markets. Horse racing fans won’t be disappointed at Matchbook. Since Matchbook is a betting exchange, it features a truly mind-boggling diversity of betting markets.

You’ll find markets available for all kinds of horse racing events. These include flat races, jump races, harness races and even more exotic events, like maiden racing or endurance racing. You can also place special horse bets, such as match bets and distance bets.

Of course, you can also find all the traditional horse betting markets you’re familiar with. We’re talking win bets, each-way bets, quinellas, trifectas, pick 3 and pick 4, and many additional markets. If there’s one thing Matchbook has nailed down, it’s diversity of horse betting markets.


One thing that we found in our Matchbook reviews is that the operator differs slightly to other betting sites when it comes to odds.

At Matchbook, you can either play as the house or as the player, by backing a horse or horses, or by placing a lay bet. You have a wide range of options which creates more excitement over your wagers. Back and lay wagering is a very exciting spin on traditional horse betting.

This increases the ways you can win money at Matchbook. It is worth noting that the commission each bet is subject to depends on where you’re based, and whether you’re laying or backing a bet.

When it comes to commission, Matchbook excels when compared to other companies such as Betfair. Matchbook commission is just 1.5%, compared to 5% at Betfair.

Live Betting & Streaming

One of the great advantages of gambling online is in-play action. This is no different at Matchbook. However, there is a caveat. There is no live-streaming at Matchbook, which does take away some of the fun that online in-play gambling creates.

If you don’t have any other ways of watching the event, it can become much tougher to pick which wagers to choose. This negatively affected our Matchbook ratings.


One thing that is highlighted in most Matchbook ratings is that it doesn’t have a betting limit. This is because you aren’t betting against the house, and for the high-rollers out there, this is music to your ears. This is fairly typical of betting exchanges.

The only issue with this is that you need to have your bet matched. At a lower level, it isn’t difficult to get your bet matched, but this becomes much more difficult once the bets become higher.

However, if you are a high-roller and like to bet big on horse racing action, then you shouldn’t have any issues.

Product Conclusion

There is a trade-off between having really great commission rates and a wide range of different racing events to choose from. However, without the aspect of live-streaming alongside the live-action, there is an element of disappointment in that respect.

Our Matchbook reviews found the operator to be an adequate online gambling site for horse betting. That said, there are some serious shortcomings, which took their toll in our Matchbook ratings.

Matchbook Casino


Matchbook’s casino mainly boasts a range of slots. However, they also offer table games, some of which are also live, with a range of betting options. Games are run by NetEnt or Proprietary software, which runs smoothly and helps provide good user experience. This proves that it is secure, something mentioned in other Matchbook reviews

Game Portfolio

Our Matchbook reviews found a huge diversity of online slots available. Some of the most popular slot machines at Matchbook include Golden Cryptex, Robinhood: Shifting Riches, Wings of Riches, Egyptian Wilds, Mystery Reels MegaWays, Dragons Luck Mega Ways, Da Vinci’s Mystery, Fruit Snap, Piggy Riches Megaways, Serengeti Kings,  and Gold Money Frog.

Other slots include Jewel Scarabs, Creature from the Black Lagoon, Conan, Dragons Luck Power Reels, Mega Rise, Wild Elements, Pirates Plenty Battle for Gold, Legendary Excalibur, Ozzy Osbourne, Santa vs Rudolph, Dynamite Riches, Mystery Reels Power Reels, Devils Number, Dragons Wild, Elements: The Awakening,  and Twist Spin DeLuxe.

That’s far from the end of it, though. Matchbook also features Rainbow Jackpots Power Lines, Leprechauns Magic, Wings of Ra, Oceans Treasure, Lucky Valentine, Dice Dice Dice, The Wolf’s Bane, Golden Leprechaun MegaWays, Reel Rush 2, Sweet Honey Fruity, Twist Spin, Secret of the Stones, Rise of Maya, Rio Stars, Fortune Rangers, Dragons Fire, Starburst, Gonzo’s Quest, and many others.

Virtual Sports

The Matchbook Casino has a host of virtual sports, many of which will be right up your alley if you love racing. For instance, you can find Virtual Horses, Virtual Greyhounds, and even Virtual Trotting games for you to wager on.

These take place around the clock, so even if races are scarce, you can always bet on the ponies at Matchbook (albeit virtual ones). You’ll also find Instant Trotting, Instant Horses and Instant Greyhounds virtual games available, which provide results without a second of delay.

Matchbook ratings for virtual sports are fairly high. It’s a very appealing and well-stocked section of the site.

Spinata Grande

If you’re looking for a slot game packed with festive features and spinning pinatas, then Spinata Grande is the slot game for you. This slot game is slightly larger, 4-rows, 5-reels, and 40-lines, and boasts Colossal symbols, Colossal Wild in Free Spins, and a Mini-Slot feature.

Each symbol has a large variant, that is either 3×3 or 2×2 large. When the Colossal Bonus symbol presents itself the game becomes a Mini-Slot, where you can win chances for Free Spins or coin wins.

Wild Rockets

The first NetEnt slot boasts a whopping 720 ways to win; Wild rockets is set up on reels of 3x4x5x4x3. Moreover, it also features Wild symbols. With graphics for each win, this game provides an array of entertainment.


Stickers is a simple 20-line, 5-reel, and 3-row video slot, with Wild Symbols, that often change into Sticky Wild symbols and kick-off sticky spins. Packed with colour, this game offers a lot of fun and excitement

Hooks Heroes

Another game from NetEnt, Hooks heroes is jam-packed with fun. Like Football Champions Cup, 3-row, 20-line, 5-reel video slot, with Free Spins. It also has single Feature Pins, Scatter symbols, and Wild substitutions.

Twin Spin

Looking for a combination of smart and modern online gaming technology and old-school Las Vegas entertainment? Look no further than Twin Spin. The Matchbook ratings don’t lie about this game.

In Twin Spin, every spin begins with two identical reels that are linked. As the spin is taking place, they can be expanded to become three reels, four reels, or even five reels.

There are 243 different ways to win, so you can enjoy a range of different entertainment every time you take on Twin Spin.


For an action-packed adventure on the reels, Matchbook offers Thunderfist. With stacked wilds, arcade-style animations, a multiplier of up to x5, and free spins, what more could you want?

Magic Gate

Magic Gate is set in the Temple of the Magic Gate with an Asian theme. Bonuses and special features will appear as the template shakes, and they set in large wins when the gates close. Free spins, random wilds, and instant win also all add to the action.

However, it is a shame that progressive jackpots aren’t available, despite NetEnt Software being capable of offering it.

Live Casino

Matchbook also boasts a range of live games, such as variants of Roulette, Craps, Sic Bo, Red Dog, Baccarat, Poker, Combat, and Blackjack.


Matchbook is very transparent with their minimum and maximum betting limits, as they are displayed in the main lobby. These vary from game to game, making them suitable for all players’ budgets. The high visibility of wagering limits positively influenced our Matchbook ratings.

Product Conclusion

As well as offering a range of games with large jackpots, the payment methods are simple and easy to navigate, and the customer service team are easily accessible. As other Matchbook reviews have mentioned, Matchbook may not be widely well-known for its online casinos, but they do have some very good pros that other sites miss out on.

Not only that, but the real-life dealers add a different element that some of the larger sites do not have. The element of real-life dealers adds to the feeling that Matchbook is reliable, as mentioned in other Matchbook ratings.

Matchbook Poker


Matchbook Poker uses NetEnt Gaming. This is one of the most reputable software out there for table games such as poker, which is why the site has very few usability issues.

Game Portfolio

Matchbook provides a range of poker variants, but the availability of these games can be quite limited due to the size of its player pool.

However, some games have much higher availability, so it differs depending on which game you choose.

The site boasts 3 different types of poker on its site for you to choose from.

Bonus Poker

Like other online poker games, you compete against the dealer in Bonus Poker. You must first place an Ante to start the game. Once you have been dealt two cards, you can then select optional Bonus Wager, should you want to. From there, you can place bets before every turn of each card or check. To win, you are looking to get the top Texas Hold’em hand using five cards.

Caribbean Poker

Using a mix of Poker Hand Ranking Rules and Five Card Stud hands, Caribbean Poker is a progressive table game. You have the choice of placing a £1 maximum bet to play for the progressive jackpot. This bet can only be placed before you start the round by selecting the DEAL icon. The aim is to beat the dealers 5-card hand, with no community cards.

Pai Gow Poker

Based on the Pai Gow Chinese tile game, Pai Gow poker pits you against the banker for the best hands.

The aim is to create the best two poker hands to beat the dealers best two poker hands, out of the cards that you are given.

Video Poker

There are four different video poker options on Matchbook.

Jacks or Better

The aim of the game is Jacks or Better is to get a five-card poker hand that has a winning combination. The game slightly differs for the original Jacks or Better, as you can pick how many hands you want to play with, such as 1 hand, 3 hands, 10 hands, or 50 hands. They use a new deck of cards for each hand.

Deuces Wild

In Deuces Wild, the object is to collect a hand that contains three of a kind or more. Each hand is 5 cards in total.

All twos can be used as anything to help create the top winning hands.

All American

All American is a video poker game where it is you against the dealer, with similar rules as other table games, high payouts, and fast gameplay. It also features a betting game where you guess a random card colour or suit.

Jacks or Better Double Up 

Like other video poker games, Jacks or Better Double up adheres to the usual poker rules on how hands are formed and dealt. It also features the normal poker hands, as well as some special hands, such as pairs of Aces, Kings, Queens, or Jacks.

Unlike other poker games, Jacks or Better Double up uses only 25 hands, rather than the full 52-card deck, and it is reshuffled every round.

Moreover, a new deck is used for every game, and each hand is played with separate decks.

Product Conclusion

Matchbook ratings for poker are quite substandard. The operator certainly isn’t breaking new ground when it comes to online poker. However, it does provide an array of options for you to choose from, which will allow a lot of different games for you to try out. Poker players will be disappointed with the lack of real tables, tournaments, or promotions, though.

Overall Conclusion

So, is Matchbook secure and reliable? In summary, like other Matchbook ratings, we find it to be an excellent online gambling site, providing a range of the best games, extremely useful customer support, seamless website navigation, alongside all of the necessary certification and legal documentation.

We would recommend that you take advantage of the current welcome bonus and sign up to see for yourself. Head over to our Totesport Review for another in-depth look at an alternative operator.

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