TVG.com Reviews & Ratings US 2024
TVG.com Ratings - Is TVG.com Reliable & Secure?
When you bet on horses online, finding the right operator can be hard. With thousands of options, each with its own pros and cons, the best choice isn’t always obvious. Our TVG.com reviews are here to help you make up your mind.
TVG.com is one of the oldest horse race wagering services around, having launched in 1999 as Television Games Network. A former member of Churchill Downs Incorporated, TVG.com US is currently part of the Betfair family. The pedigree and renown of these companies ensure TVG.com ratings are higher than most of their competitors.
TVG.com US has made a name for itself as a premier wagering service by providing detailed information on over 150 horse race tracks worldwide. Our TVG.com reviews would be remiss if we didn’t also bring attention to the wide choice of offers available.
TVG.com: Pros & Cons
- Over twenty years experience in horse racing wagering
- Over 150 horse race tracks to choose from
- Opinions from leading industry experts
- Exclusive horse race content
- Players must be physically located in a state that allows online gambling
It’s common for Advanced Wagering Services to offer promotions and bonuses to attract and keep customers. TVG.com is no different, although it has a refreshingly diverse choice available. Let’s take a look!
So players can take betting to the next level, offers by TVG tempt us with a tantalizing selection of promos. New players can get a $200 risk-free bet on their first single horse win bet, which is an interesting way to encourage sign-ups.
There’s also a friend referral bonus scheme, in which players get $25 for every new person they refer to the site.
At the time of writing, there were four different cash-back offers relevant to specific tracks, as well as two big-money contests and daily top picks by resident experts. TVG.com really does take wagering seriously, and this is reflected in the promotions and specials.
Usability, Look & Feel - Our TVG.com Reviews
For an advanced wagering service to stand out from the crowd, it needs to make a special effort. TVG.com US does this by reducing the time it takes to access relevant information. As soon as the site loads (quickly, we might add), everything we need to know is presented clearly and logically.
Current and upcoming races are listed chronologically down the left-hand side; Today’s Popular Races are right in the middle of the page. Top Tracks, Top Pools, and a Promotions Calendar sit below.
Links to Horse Racing, Handicapping, Promotions, and the Support Center appear along the top of the page, with buttons to access the actual TV part of the site, and member log-in, in the top right corner.
An interactive banner beneath these links to top promotions, picks and the TVG podcast. Links along the footer of the site take us to all the legal stuff (Terms and Conditions, Privacy Policy) and extra information such as available careers and how to opt-out of the service.
Everything is presented in different shades of blue, with text being readable in white or black. In other words, even though there is a lot of information to parse, it isn’t challenging to do so.
Payments - TVG.com US Deposit Options
TVG.com US has eight ways to deposit money online: Betcash, Debit/Credit card, TVG Prepaid card, Green Dot MoneyPak, PayNearMe, Paypal, Gift cards and Wire Transfer. This abundant selection helped boost our TVG.com ratings.
Betcash links a TVG.com account to your bank checking account. Money can be both deposited and withdrawn with no fee.
Debit/Credit cards incur a $5 deposit fee, although some banks may charge more or even block transactions (depending on the state), so make sure to check first.
Similar to above, a TVG Prepaid card has a $5 deposit fee. It also lets you transfer money from your bank to the card, and then to a TVG.com US account. The TVG Prepaid card can also be used at a variety of ATMs to withdraw winnings.
Green Dot MoneyPaks are free to use to deposit money, although they cost $5.95 to purchase. Money deposited into a TVG.com US account this way can take up to one hour to process.
PayNearMe works by taking a code to a participating location (7-Eleven, Family Dollar and CVS) and paying the cashier. They’ll then process the payment into the relevant TVG.com account. The store may charge a $3.99 transaction fee for this service.
PayPal has a $5 fee for all deposits but is one of the quicker methods. New Jersey residents cannot use PayPal with TVG.com US.
Applicable fees for gift cards vary by product, and some may not work with TVG.com. We recommend the Vanilla Mastercard Gift Card as this does work, but still has a $5 fee attached.
Wire transfers need to be set up in person at a bank, and incur a $15 fee for amounts below $1000. Deposit and withdrawal require different forms, and banks may charge additional fees.
Daily and Monthly Deposit limits can be set by navigating to your account panel and clicking Deposit. TVG.com US limits cannot be exceeded unless a player contacts them directly. The maximum withdrawal amount is $10,000, and processing times vary by method; generally speaking, a player will receive their money between 1 and 3 days. Head to our Keeneland Select Review for alternative payment methods offered.
Customer Service - Is TVG.com Reliable?
Is TVG.com reliable when it comes to supporting its customers? Our TVG.com reviews found that the support center is decidedly above average. The help section is divided into eight popular topics, ranging from Account Management to Technical Assistance.
There is also a very reliable search function at the top of the main FAQ page. The only negative is that methods to contact TVG.com US are buried within the Account Management section.
TVG.com can be contacted all the usual ways: by phone, email, and live messaging. The phone is toll-free, and both this and the messaging service are in operation between 7:00 a.m. – 8:30 p.m. PT and 10:00 a.m. – 11:30 p.m. ET. It’s a very reasonable time span, and this availability helped our TVG.com ratings in this area.
A third party handles refunds and exchanges, so processing times are entirely up to them. This is a bit of a hassle, but TVG.com appears to realize this as they still make it clear their support team is willing to help. Wager cancellations are almost immediate, but the limits for these vary by state, so make sure to check TVG.com US for specific details.
License & Security - Is TVG.com Secure?
Is TVG.com secure? For anyone whose most essential questions are “Is TVG.com reliable?” or “Is TVG.com secure?” we can answer with a definitive “Yes!” Their Privacy Policy is one of the most understandable we’ve seen, and it’s clear they take player security very seriously. For one, they use industry-standard SSL encryption. This boosts our TVG.com ratings for security.
TVG.com reviews and complies with all relevant state and federal regulations, such as player identity verification. For instance, they implement various methods to verify player identity (depending on the request) that can include providing specific personal information.
Licensing on TVG.com US varies by state, as different jurisdictions have unique terms and conditions (for example, residents in Virginia cannot cancel bets over $250). We highly recommend checking the site for information pertinent to your state.
Responsible horse bettling is taken seriously by TVG.com, and this extends to age verification. New players have to provide their social security number and relevant payment information. TVG.com also reserves the right to check any account to verify information. For another licensed bookmaker check out our bet365 sign-up offers US review.
Rewards & Loyalty Program at TVG.com US
TVG.com offers a very straightforward Wager Reward program. For every dollar a player wagers, they receive one Reward Point. For every 2,500 Reward Points a player earns, they receive a $5 wagering credit. Bear in mind: this is something that has to be opted in to, so make sure to check the appropriate box under Promotions.
TVG’s wager reward program is similar to those of many other operators. They incorporate many of the same bonuses and additional offers. TVG.com US does have a few promos that we haven’t seen before (and would like to see more of!).
Chief among these is the Fee-Free Deposits promotion, which refunds the $5 processing fee for your first PayPal, debit/credit card, or TVG PrePaid deposit of $100 or more.
Another we like is the Guaranteed Odds promo: make a qualifying wager, and you receive an initial payout at the track’s final odds. Players then receive wagering credit for the difference between the guaranteed odds and the track payout.
TVG.com doesn’t offer any kind of VIP program, which our TVG.com reviews find disappointing. It’s the norm for many other advanced wagering services. This negatively impacted our TVG.com ratings. TVG does, however, reward bettors for betting on horses and that makes them worthwhile.
Overall Conclusion to our TVG.com reviews
If you’re still reading TVG.com reviews and wondering if it really is worth your time, the simple answer is “Absolutely.” TVG.com ratings are high in certain strong areas, such as horse wagering, transparency, clarity, and interface design.
If you’re a veteran punter, there’s even additional race information listed such as terrain, horse age range, if it’s thoroughbred or harness, and amount of furlongs. This all adds up to help you make as educated a wager as possible.
Players from certain states are also not allowed, and the ones that are, are typically subject to wildly varying wager limits. But, as a whole, TVG.com is on an equal footing with competitors like Watch and Wager and Keeneland Select.
We would estimate TVG.com ratings for horse betting as very high. The site is an easy recommendation for all horse racing punters, whether novice or expert. However, anyone who is looking for betting beyond horse racing will be disappointed by TVG.com.
With no sports betting markets other than racing, no casino, and no poker services, variety is scarce. If betting on horses until the cows come home isn’t your idea of a good time, you should skip TVG.com. If you’re looking for another option, check out our Matchbook Review.