BetOnline.ag Reviews & Ratings US 2021 – BLACKLISTED
Is BetOnline.ag Reliable & Secure? Not in the slightest
At BetOnline.ag, users can wager their money on horse racing, other sports betting markets, online slots, and casino table games. It’s also one of few operators dealing in cryptocurrency.
As an offshore operator, BetOnline.ag operates in a legal gray area, and is only regulated by Panama City. This causes many players to wonder: “Is BetOnline.ag secure? Is BetOnline.ag reliable?”. The answer is quite frankly, no. BetOnline.ag ratings from players show an unusual amount of complaints which only adds to our distrust. That’s why we’ve decided to blacklist this operator until things improve.
While testing BetOnline.ag US as a gambling operator, our experts compiled the following list of bullet points. They summarize BetOnline.ag’s most prominent negatives when it comes to our BetOnline.ag ratings.
BetOnline.ag: Pros & Cons
- Unlicensed, unregulated operator
- Withdrawal process is questionable
- Lacking in sports betting markets
When you gamble on horse racing online, you’ll often see a flurry of bonus offers and free promotions advertised to you. It’s the way that operators compete for new business in this vastly popular market.
The offers by BetOnline.ag are reviewed frequently, adding attractive and competitive bonuses all the time to lure horse racing bettors. BetOnline.ag promotions range from betting boosts for specific horse racing events to balance boosts for selected leagues.
The operator also entices new players with sizable sign up offers and deposit bonuses that you can use to bet on horses. This is where we worry for new players as bonus offer can lure you into signing up to this less than reputable site. Don’t let the bonuses fool you into signing up. Keep reading our review to see where this operator falls short in other crucial aspects.
When you gamble online, your player experience is largely determined by the website or app you use. The best operators offer intuitive interfaces that make wagering on horse racing and other sports extremely simple. They also feature polished graphics, rich animations, and an attractive visual design.
Our BetOnline.ag reviews found that the website did not do any of the above. The betting interface is cluttered and the layout is poorly thought out. Aside from the actual look of the interface we also found that the webpages loaded all too slowly. Navigating the site is fine, we guess, but all in all, using the site feels like a chore and that should never be the case when you are trying to have some betting fun.
Online gambling is highly prized for its convenience. A big part of that convenience, though, is tied up in the ease of online payments. A speedy and hassle-free payment process makes a huge difference in player experience.
BetOnline.ag offers different payment methods to registered players. Methods available include Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Ripple, debit and credit cards, money orders, cashier’s checks, wire transfers, and person-to-person. There is clearly a push towards paying with crypto here because it is the easiest way to get around baank sin the US preventing players from making deposits onto the site. As they are an unregulated online operator, there is no real surprise to see the omission of reputable payment methods like PayPal and Visa.
BetOnline.ag ratings for payment processing speed are average at best. Deposits are processed quite slowly in comparison to other bookmakers, particularly their cryptocurrency deposits. BetOnline.ag ratings for withdrawal processing are a lot less appealing, with numerous player complaints about botched withdrawals. Head to our TLCBet Review to check out a far more trustworthy operator when it comes to making deposits and withdrawals.
Customer service is a pillar of an online operator’s reputation and credibility. The resources that an operator is willing to spend to put customers at ease tells you a lot about their ethos. Most operators offer several channels through which players can reach out and get support.
BetOnline.ag has somewhat squalid customer service, and they don’t have any horse racing experts on hand either. Players in need of assistance are pointed towards the website’s FAQ, which are brief and downright vague. Direct customer support is available only through the Live Chat feature. We tried the live chat feature and we found that it was very disappointing. Usually, this type of feature is fairly quick to respond but in comparison to other competitors, Betonline.ag are lagging far behind in their response times.
No telephone or customer support email account is readily available from the operator. This can be a cause for concern for many players who dislike Live Chat or prefer engaging on the phone. It also makes it impossible to get ahold of customer support if the website ever goes down.
All of these shortcomings affect BetOnline.ag ratings for customer service. Across the board, BetOnline.ag ratings for customer support are very low. As you can see, the customer service on this site has done nothing to change our minds about putting them on our blacklist.
For most online horse racing gamblers, security is at the top of their concerns. Operators work hard to set up secure systems and servers to protect private player financial and personal information. Reputable operators will also prominently display their legal licenses to offer gambling services.
BetOnline.ag, on the other hand, is an offshore operator catering to the US. This means that BetOnline.ag offers its services in US states where online gambling isn’t regulated. No regulatory bodies exist that can provide BetOnline.ag ratings in terms of security and fairness.
This strategy is typical of offshore operators. BetOnline.ag has actually withdrawn from every US market that legalizes and regulates online gambling. To operate in those states, BetOnline.ag would have to pursue a license and be both regulated and overseen by agencies. That shows that they don’t want to be regulated and as such, have plenty to hide from official gambling authorities. It is for this very reason that they have made their way onto our blacklist as we can’t in good conscience suggest that you sign up to a site like this.
Check out our answer to “is Grosvenor secure?” to see what a real online operator looks like and how they are licensed.
Most online operators out there don’t just offer attractive welcome bonuses. Returning players are also rewarded by expansive loyalty programs, doling out redeemable points, bonus codes, and more.
The BetOnline.ag Rewards Program gives player access to perks and features. These include special bonus offers that are not available to other players. There are also a number of upgrades available, which can be acquired using your loyalty points. It is precisely this kind of approach that allows Betonline.ag to lure unwitting players to their site. Don’t be fooled by the glitz and glamor, there are sites with loyalty programs that are actually legitimate and safe to use so you can skip this site’s loyalty program altogether.
Other promotions available include cashback on all of your horse racing betting action. The program comprises rebates of 4% on all losing wagers at the NYRA, and 7% on all other horse betting. While the cashback rebates and other rewards may seem enticing, we can’t help but feel like this is just a smokescreen to get users to spend more money on the site. Tread with caution if you feel like you are going to sign up anyway although we highly recommend that you move on to another site.
BetOnline.ag remains an unlicensed, unregulated operator. It lacks the regulatory oversight of a government agency or third-party audit firm which is why we have added it to our blacklist.
This means that there is no way to independently verify BetOnline.ag’s claims of security and fairness. With a negative reputation among players online, BetOnline.ag might seem like too big a risk for many players. If you’re only interested in “playing the ponies,” a horse-centric site like Keeneland Select or Bovada might suit you better.
If security and reliability are top concerns for you as a gambler, then you can skip this operator. Head over to our Sportingbet Review for another in-depth look at an alternative operator.